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Troubleshooting / frequently-asked questions about Geiss
for Winamp
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NOTICE: If you don't have Winamp or have never heard of
Winamp, then this program is useless to you - delete it!

INSTALLATION INSTRUCTIONS ARE AVAILABLE ON THE WEB AT
http://www.cis.ohio-state.edu/~geiss/inst_plug.html

THE MOST RECENT TROUBLESHOOTING/FAQ INFORMATION IS AT
http://www.cis.ohio-state.edu/~geiss/faq_plug.html

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Before e-mailing me, please MAKE SURE you've done the following:
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   -read this entire FAQ.  It is short.
   -downloaded & installed DirectX 6.0.  About 50% of problems
       are solved by this!
   -downloaded the latest version of Geiss for Winamp
   -downloaded the latest version of Winamp
   -if the bug persists, then please e-mail me, and mention
       that you have tried these 3 things.  My e-mail address
       is in the 'about' box of the config panel.  Thank you.

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Requirements:  Windows 95 or 98
               DirectX 5.0 or later
               Pentium-200 or faster
               Latest version of Winamp
               Sound card

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Problem:   After I run the plugin, my mouse is off by about 15
           pixels... I can't properly click on things.

Solution:  So far, I can't find the cause of this, but there
   is a fix: in Winamp's preferences, uncheck the "Use Winamp
   Cursors" option.  This should correct the problem.  Please
   let me know if it does not!


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Problem:   When I go to run the plugin, the config panel pops
           up, and the plugin won't run.

Solution:  Download the latest version of the plugin.  This
   was fixed in version 3.22.   If that doesn't work, and you're
   sure it's version 3.22 you're working with,  please be sure
   to e-mail me.  


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Problem:   When running the plugin, the screen flickers
           occasionally or a lot... it looks like the main
           Winamp window is still trying to draw itself onto
           the screen.

Solution:  First off, make sure you have version 3.21 or later
   of the plugin - this bug was fixed in version 3.21.  Also
   make sure you have Winamp 2.08 or later.  This is VERY
   important, and very likely to solve the problem.  If there
   is junk leftover on the screen but it's not flickering, press
   'r' during the plugin to clear it ('r'efresh the screen).  If
   none of these solutions work for you, please e-mail me, and
   include your version number for Winamp and for Geiss, your
   operating system, your DirectX version number, and any other
   info you deem important.
     

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Problem:   I select a new video mode, but it just goes back
           to the default every time.

Solution:   None - your video card doesn't support that mode;
   you must pick another.  Older video cards can't properly
   enumerate what video modes they support, so they just list
   them all.  If you have one of these video cards, you might
   have to dig around to find a video mode that really works.
      

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